FAQs
We’re Here to Help!
Do you offer plus-size gowns?
Yes! Our Prom selections range from sizes 000-30, while our in-stock bridal gowns range from 4-30!
I found a style of gown I like, can I bring an example with me?
Yes! We encourage it. Feel welcome to bring in photos from magazines, websites, and other sources of the styles of gowns you like! Just makes sure to keep an open mind! Many brides come in with pictures of a style they end up not liking on their body type. Keep in mind that the best designers don’t advertise their gowns online/in magazines, so your gown may be one you’ve never seen before!
What should I wear when dress shopping?
We would recommend wearing a strapless bra to your appointment. You will not be dressing alone, therefore it’s important to wear the proper undergarments.
Can I bring my children?
As much as we are a family business, a bridal store is not the place for children. We like to keep you focused on you during your appointment, and if your mind is worrying about kids running around, we may miss something important! Also, a bridal store isn’t a very fun place for children, they get told to sit down and sit still for over an hour and there’s a lot of breakable things. A better way to involve the children is to bring them along for your final fitting. This way they’re only expected to sit for 15-30 minutes and get to see the whole look put together.
How many people can I bring with me?
While it makes for a fun girls day trip, getting too many opinions in the room could cloud your opinion, and that’s the most important! Bringing Mom, and one or two other trusted individuals is usually the magic number. Keep the numbers low for your decision making appointment and bring the rest after the decision has been made for a big reveal appointment where they can help you choose your accessories!
Can I buy a gown off the rack?
Yes! All of our gowns are for sale right off the rack, if we happen to not have the right size or color, many of our gowns are available for reorder!
Do you offer alterations?
The purchase of a Bliss gown grants you access to our Alterations Department!
Do I need to make an appointment?
To browse our collection of Bridal gowns we do ask that you set up an appointment so we can give you the one-on-one experience you deserve! We highly recommend appointments for all of our in-store offerings, especially from January to May, our busiest season. Bridal appointments are required year-round.
What are your policies on deposits, cancellations, and returns?
Due to the personalized nature of every purchase, all sales are final. However, we’re sure you’ll always leave with a dress you love!
Can I customize a dress from your collection to make it suit my style?
We love helping brides design their own gowns—in fact, that’s how we got started in this business! We offer several custom design options, from in-house alterations to consultations with designers.
How long does it typically take to receive a dress once ordered?
In most cases, you can expect to receive your dress in 6 to 9 months. We also offer rush options if you need your gown ASAP!
Can I book a follow-up appointment if I’m undecided after my first visit?
Of course! We want you to be absolutely sure that your gown is your gown. Let us know you’d like to book a retry when you call and our system will show us all your information, including your past favorites!
How far in advance should I start shopping for my wedding dress?
Most brides purchase at least a year before their big day—we think that’s a perfect timeline!
What should I bring wedding dress shopping?
To start with, an open mind is essential 😉. We also recommend proper undergarments that you feel comfortable in.
What is the average cost of a wedding dress at your bridal shop?
Our gowns start at just $99 and go up from there. Most of our customers find their sweet spot at around $1,500.
How long is a typical bridal appointment?
About 90 minutes!
Is there a fee for bridal appointments, and what does it include?
We offer four tiers of bridal appointments: Virtual, Traditional, Premier, and Elite. We recommend you look at our appointment page to find the features and costs of each tier!
Do you provide recommendations for bridal hair, makeup, and accessories to complement the dresses?
We would love to help you with your final touches! Let us know you’re interested and we can set up a time!